Think

AI Digital Evolution Engineering Excellence

Given their successful track record with other players in the industry, ThoughtFocus was the first on our list when we needed to expand our IT resources and improve capabilities.

We're working with ThoughtFocus and bringing in our customer input into our conversation so that they can help us to better define some of our product strategies that we can deliver with them to clients that have more complex environments.

Partnered with ThoughtFocus, we leveraged their expertise to help extend our brand, our culture, our values, eliminate risk, and reduce the internal roadblocks – which are the biggest obstacles when you’re thinking about outsourcing or extending your team in another geography through a vendor.

By partnering with ThoughtFocus, we built a Hybrid Center of Excellence where we get the benefits of ThoughtFocus’ operational and administrative capabilities.

ThoughtFocus’ AI-powered solution provides increasingly innovative ways for us to engage our community and deliver on our goal of providing an exceptional employee experience.

ThoughtFocus was much more engaged. They were very interested in outcomes. You could tell that they wanted to create a partnership… They weren’t worried about what’s the next project that they can hook their wagon to — their immediate need and their immediate concern was us!