Insights

Challenge

Optimizing the IT Landscape

Having reached a plateau with its previous IT vendor no longer delivering value, the client wanted to take its business to the next level with a new IT partner offering manufacturing and technology expertise. Faced with various challenges in the support and maintenance of its mission-critical applications, the client recognized an urgent need for end-to-end system management. It was apparent that the existing IT landscape was limiting the company’s growth plans and it needed the flexibility to rapidly scale operations in line with business requirements.

Solution

IT architecture fit for the future

ThoughtFocus quickly understood the problem and took over management of the client’s mission critical applications from the previous IT vendor in five weeks, without impacting upon the business. It soon identified areas of improvement and implemented processes and tools to streamline and optimize operations. Next steps involved the re-engineering of applications and development of a number of enhancements. The partnership was further cemented with Thoughtfocus’ support in defining and implementing the client’s strategy for cloud-based operations and the rapid migration of its data center.

Results

Timeline

Benefits

01     Thanks to reduced process complexity and technological enhancements, the client’s workforce can now work more efficiently.

02     By migrating the data center to the cloud, ThoughtFocus significantly reduced manual interventions and operating costs.

03     ThoughtFocus increased application predictability and security through frequent automated releases and a robust IT architecture.