Our Vision and Mission

Vision

Being a benchmark and leader in technological innovation that enables our clients to achieve category leadership, so they can have remarkable growth faster.

Mission

To respond to the technological innovation needs of businesses, and deliver satisfaction to our clients, shareholders, and employees that make a positive impact on society.

Our Values

Integrity

We are honest and forthright in our dealings. Building trust builds a better company.

Empathy

We seek to understand each other’s differences, while treating each other with dignity and respect.

Accountability

We are responsible for holding ourselves accountable for our actions and inactions.

Perseverance

We are resolute in our professional convictions and remain driven to achieve our mission.

Happiness

We seek to inspire a happy state of mind in each other. A positive attitude is good for our personal well-being, the team and our customers.

Meet the team

Suman Atreya

With over 30 years of technology experience, Suman has managed mission critical projects...

Read more  

Suman Atreya

Chief Executive Officer

With over 30 years of technology experience, Suman has managed mission critical projects across multiple sectors and locations. He played a key role in the success of start-ups, Mobyz LLC, and e-Emphasys Technologies Inc. His expertise includes business management, enterprise solutions development, internet, mobile and enterprise application deployment.

Shylesh Krishnan

Shylesh held senior business positions with Fortune 500 companies like...

Read more  

Shylesh Krishnan

Executive Vice President

Shylesh held senior business positions with Fortune 500 companies like Compaq and HCL. Over three decades he helped companies re-engineer their business processes, and improve their business models using technology and off-shore BPO services. At ThoughtFocus, Shylesh has overseen our expansion into new verticals and grown our global client footprint.

Rajiv Goyal

Rajiv’s experience spans finance, insurance, telecom, to logistics...

Read more  

Rajiv Goyal

Executive Vice President

Rajiv has over 35 years of experience in various industries such as finance, insurance, telecom, and logistics. He has a deep technical background in enterprise data architecture. Rajiv led companies to build and manage data assets, and developed and launched one of the first Internet banking solutions. At ThoughtFocus, he leads outsourcing client strategy.

David Payne

David Payne serves as Director on the Board of ThoughtFocus as a representative of...

Read more  

David Payne

Managing Director, Blackstone

David Payne serves as Director on the Board of ThoughtFocus as a representative of Blackstone. He is a Managing Director and Head of Corporate Development and Co-Head of Financial Planning & Analysis for Blackstone. He has responsibility for strategic mergers and acquisitions, new business initiatives and special projects in support of Blackstone and its business units.

Anuradha Arun

Anuradha is a Chartered Accountant with 20 years of business advisory, process...

Read more  

Anuradha Arun

Chief Financial Officer

Anuradha is a Chartered Accountant with 20 years of business advisory, process and system design, management reporting and internal audit experience. She's experienced in a broad range of sectors, including IT, manufacturing, financial services, eCommerce, hospitality, and supply chain.

Prashanth Sharma

Prashanth has over 20 years of hands-on experience providing strategic technology leadership...

Read more  

Prashanth Sharma

VP Manufacturing

Prashanth has over 20 of hands-on experience providing strategic technology leadership, processes, organizational integration, and product engineering solutions for Fortune 50 manufacturing companies. His expertise includes organizational integration, enterprise technology integration, risk management, and new product introductions.

Naganand Jagdeesh

Naganand Jagadeesh serves as ThoughtFocus’ Vice President, Payment and Loyalty Solutions...

Read more  

Naganand Jagdeesh

VP Payments And Loyalty Solutions

Naganand Jagadeesh serves as ThoughtFocus’ Vice President, Payment and Loyalty Solutions. He is based in Dallas, TX. With over thirty years of overall technical experience, Naganand is a technology strategist and proactive leader with the proven ability to build strong business relationships, manage international clients and distributed delivery teams, and create strategic roadmaps.

Sandeep Gupte

Sandeep Gupte leads the ThoughtFocus Alternative Investments and Capital Markets...

Read more  

Sandeep Gupte

Head Of Alternative Investments

Sandeep Gupte leads the ThoughtFocus Alternative Investments and Capital Markets practice and brings 25+ years of experience in technology and operations. He advises and supports CTO’s / CIO’s in developing operational business strategies and information technology initiatives. Sandeep holds a Bachelor of Science degree in Computer Science from SUNY at Stony Brook and has NASD Series 6, 63 and 7 licenses.

Palaniappan Rajaram

Mr. Rajaram heads the Mortgage and Lending practice. He has over 26 years of experience...

Read more  

Palaniappan Rajaram

VP, Mortgage & Lending

Mr. Rajaram heads the Mortgage and Lending practice. He has over 26 years of experience in the Information Technology Industry and is supported by a strong educational background in Computer Engineering. This includes a Bachelor’s degree in Computer Science from the PSG College of Technology, India and graduate studies in Computer Science at Case Western Reserve University, Cleveland, OH. As lead consultant and architect, Mr. Rajaram has led the delivery of several highly visible and critical projects at high-profile companies such as CITCO Fund Services, Blackstone, and others.

Divyatej Raghu

Divyatej has helped organizations embrace emerging technologies...

Read more  

Divyatej Raghu

Executive Vice President

Divyatej has helped organizations embrace emerging technologies to address complex challenges. For over 23 years, he’s worked with leading public and private universities on student success initiatives and managed ERP, business process change projects, business intelligence, enterprise mobility, cloud computing and technology security.

Ritesh Wadhwa

Ritesh has over 25 years of experience in managing critical business operations...

Read more  

Ritesh Wadhwa

VP Business Process Management

Ritesh has over 25 years of experience in managing critical business operations and applying business process re-engineering techniques. He is recognized as an industry expert in implementing process enabled service delivery with innovative technologies, including artificial intelligence. He has helped Fortune 500 clients achieve the highest levels of customer success through global sourcing initiatives and led client engagements across multiple geographies.

Padmanabha (Paddy) Thirumalaiah

Paddy is the Delivery Head & Head of India...

Read more  

Padmanabha (Paddy) Thirumalaiah

VP, Delivery Head and Head Of India

Paddy is the Delivery Head & Head of India at ThoughtFocus. He is based out of Bangalore, India. Paddy has over 25 years of Technology Industry experience in leadership roles with organizations such as Infosys, Wipro and HPE. He has leadership experience managing Fortune 500 clients globally across Industry Verticals and Services.

Katrina Bierce

Katrina Bierce serves as ThoughtFocus’ Director of Human Resources in the United States...

Read more  

Katrina Bierce

Senior Director, Human Resources & Business Operations

Katrina Bierce serves as ThoughtFocus’ Director of Human Resources in the United States. She is based out of Brookfield, WI. She is responsible for the design and implementation of human resources strategies that enable ThoughtFocus to attract and retain high-performing professionals. Katrina is an accomplished HR professional with more than 30 years of experience working at medium to large companies in the private sector providing guidance and leadership to senior leaders.

Jim Hilley

Jim Hilley serves as ThoughtFocus’ Vice President, Sales and Relationship Management...

Read more  

Jim Hilley

VP Sales

Jim Hilley serves as ThoughtFocus’ Vice President, Sales and Relationship Management. He is based in Atlanta, GA. Jim, a highly successful sales and business leader with over twenty-five years of broad management experience, focuses on selling value-based professional services in technology and business process outsourcing. He has extensive experience in developing outsourcing strategies with C-level executives in large global enterprises using balanced on-, near-, and off-shore services.

Samantha Kandah

Samantha Kandah is a Brand and Marketing Strategist who partners with CEOs...

Read more  

Samantha Kandah

Director of Marketing

Samantha Kandah is a Brand and Marketing Strategist who partners with CEOs, executives and professional brands. After spending a decade working in PR and marketing for multimillion-dollar brands and startups, Samantha knows what truly drives conversions and demand. Samantha has held senior roles with large technology companies such Adobe, Cisco and Oracle.

Aidan

With over 9 years of comforting experience, Aidan is trained for therapy support...

Read more  

Aidan

Chief Comfort Officer

With over 9 years of comforting experience, Aidan is trained for therapy support and specializes in comforting children with cancer, memory-loss patients under hospice care and military veterans with post traumatic stress disorder (PTSD). Aidan is the lead executive on the ThoughtFocus Comfort Gives program, a program within the high-tech industry that gives back to communities in need.

Social Impact

Fast growth with moral drive

The faster we grow, the more important it becomes to stay grounded and thankful for the rewards we receive. We use those rewards to lean back into and invest in others and the communities we serve through ComfortGives - our philanthropic and social impact organization.

We have a moral responsibility to give back to and invest in the community. We must roll up our sleeves, volunteer, and contribute to the causes we care about.

- Suman Atreya, CEO of ThoughtFocus

Supporting social impact and philanthropic causes has long been important to ThoughtFocus. A few recent projects include:

Comfort Gives is ThoughtFocus’ social impact program that is dedicated to giving back to our communities through in-kind and financial donations. In 2020, ThoughtFocus met virtually with multiple elementary schools around the United States to host virtual readings of Chief Comfort Officer’s story, Aidan the Hugging Goldendoodle, along with gifting the students their own copy of the book.

A key member of our Executive Leadership team, Aidan, is a certified therapy canine. Aidan is our lead executive on our community outreach program, Comfort Gives.

He specializes in comforting children with cancer, memory-loss patients under Hospice care and military veterans struggling with post-traumatic stress disorder. You too, could be in for some comfort hugs from Aidan at our ThoughtFocus US Headquarters in Milwaukee.

A partnership with UNAIDS supported the global effort to end AIDS as a public health threat by 2030. Utilizing the dynamic technology development capabilities within the ThoughtFocus organization, the UNAIDS collaboration is establishing a Center of Excellence for IoT in public health.

After developing a better understanding of the challenges dairy farmers in India face, the ThoughtFocus team went to work to help boost the Indian dairy industry’s milk quality and income through a cloud-based IoT solution that tracks milk samples and provides feedback.

A partnership with a leading bath fixtures company and CalTech created eco-friendly toilets as part of a Bill and Melinda Gates Foundation initiative. Using electromechanical technology and a dedicated cloud developed by the collaboration, it is now possible to monitor and manage remote locations for both sanitation and water conservation.

A grant from ThoughtFocus helped a leading University build a COVID knowledge model that leveraged AI and Machine Learning and a conversational chatbot to keep students better informed about changing health and social distancing policies.

We believe that being responsible citizens is integral to meeting our strategic objectives as a business. We all have a unique role to play in ensuring that our strengths can be of help to the society that we live and operate in.

Through Pragati, our employee led community outreach wing, ThoughtFocus, India is committed to the progress of its communities. With the help of the right partners and our resources, we work towards amplifying the positive impact that we can make in the right direction.

If you are interested in learning more about how your organization can partner with Comfort Gives, or if you have a need Comfort Gives might be able to help address, please contact us.

Quality Management

Making sure success happens

...

We are committed to continuous innovation and quality

ThoughtFocus is committed to continuous innovation and quality.

We have been recognized with certifications that include ISO 9001:2015, PCI DSS Level 1, and AS9100D.

These quality management certifications are internationally recognized and indicate our commitment to maintaining the highest standards in our workforce, processes, products, and services for sustainable customer success.

Partners

Collaboration is key to success