NEW CASE STUDY: Streamline remittance calculations and improve the accuracy of investor reporting

How do you double your capacity (and growth)?

For one mortgage servicer, it meant eliminating manual processes, automating critical reporting, and reducing inaccuracies to better scale and meet growth objectives.

The Challenges?
  • Multiple servicing systems were used: one to service residential and another to service commercial loans. In addition, multiple instances of a servicing system were used to handle US and Canadian portfolios
  • Reliance on manual processes including servicing and Incentive fees, loss certification, book-to-bank reconciliation, and monthly remittance calculations required a 40-person team
  • Inaccuracies in the data and calculation, and delayed remittances cost the servicer high financial penalties

Want to learn how to overcome capacity constraints?

Click below to request a copy of the new case study today.